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Returns to Ancolette -
fast, simple and with the AWB generated instantly

Start your return to Ancolette now
14 days
Return window
10
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Ancolette

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Bucuresti. You can send it with 10 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express, Sameday and Sinapseria.

Ancolette return policy
  • 14 days
    Return period
  • Bucuresti
    City the parcel goes to
  • 10 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+4

Frequently asked questions

Cum pot face retur la Ancolette?

Returul Ancolette se face prin curier, folosind platforma woot.ro pentru a trimite coletul inapoi catre magazin.

Care este termenul de retur pentru Ancolette?

Termenul de retur pentru produsele Ancolette este de 14 zile calendaristice de la primirea comenzii.

Unde gasesc formularul de retur Ancolette?

Formularul de retur este disponibil pe site-ul oficial Ancolette si trebuie completat inainte de expedierea coletului.

Pot trimite returul Ancolette din orice locatie?

Returul poate fi trimis prin curier de la orice adresa sau punct de predare disponibil.

Cum pot urmari coletul retur Ancolette?

Coletul retur poate fi urmarit pe awb.woot.ro folosind AWB-ul generat in momentul expedierii.

10 Couriers available

Pick from the 10 trusted couriers for your return to Ancolette

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Ancolette now

How to return to Ancolette on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Ancolette from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Ancolette

Ancolette offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Ancolette return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Ancolette now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now