Verified shop · official woot.ro partner

Returns to Buzz -
fast, simple and with the AWB generated instantly

Start your return to Buzz now
30 days
Return window
8
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Buzz

You have 30 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Bolintin-Deal. You can send it with 8 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, PTT Express and Sameday.

Buzz return policy
  • 30 days
    Return period
  • Bolintin-Deal
    City the parcel goes to
  • 8 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+2

Frequently asked questions

Care este termenul pentru retur BUZZ Sneakers?

Ai la dispozitie 30 de zile calendaristice pentru a face retur BUZZ Sneakers de la data primirii coletului.

Pot trimite retur BUZZ Sneakers prin Posta Romana sau easybox?

Nu, retur curier BUZZ nu se accepta prin Posta Romana sau easybox, doar prin curier cu livrare directa la adresa mentionata.

Ce conditii trebuie sa indeplineasca produsele pentru politica de retur BUZZ Sneakers?

Produsele trebuie sa fie in aceeasi stare ca la livrare, fara urme de uzura, cu etichetele si ambalajul original intact.

Ce produse nu pot fi returnate conform politicii de retur BUZZ Sneakers?

Nu pot fi returnate produse de igiena personala, lenjerie, masti, produse personalizate sau articole cu semne de folosire ori defecte provocate de client.

Cum completez formular de retur BUZZ Sneakers?

Formularul de retur se gaseste in colet sau pe site si trebuie completat pentru fiecare comanda, apoi introdus in colet impreuna cu produsele.

Cum pot schimba marimea produsului in loc de retur comanda BUZZ Sneakers?

Completeaza formularul de retur cu marimea dorita; schimbul se face in limita stocului disponibil. Daca nu este pe stoc, se ramburseaza contravaloarea in cont.

In cat timp primesc banii inapoi dupa un retur BUZZ Sneakers?

Rambursarea contravalorii produselor se face in termen de maximum 14 zile calendaristice de la receptia si acceptarea coletului in depozit.

Cum pot urmari statusul unui retur BUZZ Sneakers?

Dupa ce expediezi coletul, pastreaza AWB retur si urmareste statusul pe awb.woot.ro

8 Couriers available

Pick from the 8 trusted couriers for your return to Buzz

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Buzz now

How to return to Buzz on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Buzz from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Buzz

Buzz offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Buzz return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Buzz now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now