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Returns to Dormeo Home -
fast, simple and with the AWB generated instantly

Start your return to Dormeo Home now
14 days
Return window
2
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Dormeo Home

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Mogosoaia. You can send it with 2 couriers: Dragon Star Curier and PTT Express.

Dormeo Home return policy
  • 14 days
    Return period
  • Mogosoaia
    City the parcel goes to
  • 2 couriers
    To hand over the parcel
    Dragon Star CurierPTT Express

Frequently asked questions

Care este termenul de retur Dormeo?

Ai la dispozitie 14 zile calendaristice de la primirea comenzii pentru a face retur colet conform politicii de retur Dormeo.

Ce conditii trebuie sa indeplineasca produsul pentru politica de retur Dormeo?

Produsul trebuie returnat in aceeasi stare in care a fost livrat, cu ambalajul si etichetele originale intacte, fara urme de uzura sau deteriorare.

Ce produse nu pot fi returnate la Dormeo?

Nu pot fi returnate produsele de igiena sau utilizare personala care au fost desigilate, produsele personalizate sau cele care prezinta semne de folosire ori defecte provocate de client.

Cum pot urmari statusul unui awb retur Dormeo?

Poti verifica statusul coletului returnat in timp real pe awb.woot.ro folosind numarul de awb retur.

In cat timp primesc banii inapoi dupa un retur Dormeo?

Rambursarea se face in maximum 14 zile calendaristice de la primirea si acceptarea coletului in depozit.

Cand poate fi refuzat returul Dormeo?

Returul poate fi refuzat daca depaseste termenul de 14 zile, daca produsul nu respecta conditiile politicii de retur sau daca este trimis cu ramburs.

Cum se face rambursarea banilor pentru comenzile platite la livrare Dormeo?

Pentru comenzile achitate ramburs, este necesar sa completezi in formular numarul contului bancar in care vor fi returnati banii.

2 Couriers available

Pick from the 2 trusted couriers for your return to Dormeo Home

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Dormeo Home now

How to return to Dormeo Home on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Dormeo Home from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Dormeo Home

Dormeo Home offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Dormeo Home return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Dormeo Home now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now