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Returns to FENIX AUTO -
fast, simple and with the AWB generated instantly

Start your return to FENIX AUTO now
14 days
Return window
11
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to FENIX AUTO

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Floresti. You can send it with 11 couriers: Cargus, DHL, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express, Sameday and UPS.

FENIX AUTO return policy
  • 14 days
    Return period
  • Floresti
    City the parcel goes to
  • 11 couriers
    To hand over the parcel
    CargusDHLDPDDragon Star CurierFan CourierFedEx+5

Frequently asked questions

Cum pot face un retur la Fenix Auto?

Pentru a returna un produs catre Fenix Auto, verifica politica magazinului si respecta conditiile de retur indicate pentru comanda ta.

In cate zile pot returna produsele la Fenix Auto?

Perioada de retur indicata de Fenix Auto este de 14 zile.

Cum expediez returul catre Fenix Auto?

Poti trimite coletul prin woot.ro, completand datele necesare expedierii si alegand una dintre optiunile de curier disponibile.

Primesc AWB pentru returul Fenix Auto?

Da, dupa finalizarea comenzii de transport vei avea un AWB pe care il poti utiliza pentru urmarirea coletului.

Cat dureaza livrarea returului catre Fenix Auto?

Intervalul estimat pentru livrarea coletului de retur catre Fenix Auto este de 1–3 zile.

11 Couriers available

Pick from the 11 trusted couriers for your return to FENIX AUTO

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to FENIX AUTO now

How to return to FENIX AUTO on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick FENIX AUTO from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
FENIX AUTO

FENIX AUTO offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the FENIX AUTO return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to FENIX AUTO now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now