Verified shop · official woot.ro partner

Returns to Footshop -
fast, simple and with the AWB generated instantly

30 days
Return window
9
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Footshop

You have 30 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Oradea. You can send it with 9 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express and Sameday.

Footshop return policy
  • 30 days
    Return period
  • Oradea
    City the parcel goes to
  • 9 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+3

Frequently asked questions

Care este termenul de retur Footshop?

Termenul de retur pentru comenzile Footshop este de 30 de zile din momentul primirii coletului.

Ce conditii trebuie sa indeplineasca produsul pentru politica de retur Footshop?

Produsul trebuie sa fie nepurtat, in ambalajul original nedeteriorat si in stare perfecta pentru revanzare.

Ce produse nu pot fi returnate la Footshop?

Nu pot fi returnate produsele purtate, deteriorate sau fara ambalajul original intact.

Cum pot urmari statusul unui AWB retur Footshop?

Statusul coletului returnat se poate verifica online pe awb.woot.ro folosind numarul AWB.

In cat timp primesc banii inapoi dupa un retur Footshop?

Banii se restituie in aproximativ 7 zile lucratoare dupa primirea coletului in depozit.

Cand poate fi refuzat returul Footshop?

Returul poate fi refuzat daca produsul este purtat, ambalajul este deteriorat sau termenul de retur este depasit.

Cum se face rambursarea banilor pentru comenzile platite la livrare?

Rambursarea se face prin transfer bancar in contul IBAN specificat in formularul de retur.

9 Couriers available

Pick from the 9 trusted couriers for your return to Footshop

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

How to return to Footshop on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Footshop from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Footshop

Footshop offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Footshop return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Footshop now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.