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Returns to Jolidon -
fast, simple and with the AWB generated instantly

Start your return to Jolidon now
14 days
Return window
9
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Jolidon

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Cluj-Napoca. You can send it with 9 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express and Sameday.

Jolidon return policy
  • 14 days
    Return period
  • Cluj-Napoca
    City the parcel goes to
  • 9 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+3

Frequently asked questions

Care este termenul de retur Jolidon?

Returul se poate face in termen de 14 zile de la primirea coletului sau 30 de zile in caz de schimb.

Cum completez formularul de retur Jolidon?

Formularul se completeaza online pe site si nu trebuie inclus in colet.

In ce conditii trebuie sa fie produsele returnate?

Produsele trebuie sa fie in stare noua, cu etichetele intacte si, de preferat, in ambalajul original.

Pot folosi orice curier pentru returul Jolidon?

Da, returul se poate face cu orice firma de curierat aleasa de tine.

In cat timp primesc banii inapoi dupa un retur Jolidon?

Rambursarea se face in maximum 14 zile in contul bancar mentionat in formularul de retur.

Pot primi contravaloarea returului sub forma de credit magazin?

Da, daca ai cont de client si selectezi aceasta optiune in formularul de retur.

Cat timp este valabil creditul magazin Jolidon?

Creditul are valabilitate nelimitata si poate fi transferat ulterior in contul bancar.

9 Couriers available

Pick from the 9 trusted couriers for your return to Jolidon

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Jolidon now

How to return to Jolidon on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Jolidon from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Jolidon

Jolidon offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Jolidon return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Jolidon now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now