Verified shop · official woot.ro partner

Returns to OK Lux -
fast, simple and with the AWB generated instantly

Start your return to OK Lux now
14 days
Return window
12
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to OK Lux

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Bucuresti. You can send it with 12 couriers: Cargus, DHL, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express, Sameday, Sinapseria and UPS.

OK Lux return policy
  • 14 days
    Return period
  • Bucuresti
    City the parcel goes to
  • 12 couriers
    To hand over the parcel
    CargusDHLDPDDragon Star CurierFan CourierFedEx+6

Frequently asked questions

Cat timp am la dispozitie pentru a returna produsele OK-Lux?

Produsele OK-Lux pot fi returnate in termen de 14 zile calendaristice de la data primirii coletului, conform legislatiei in vigoare privind protectia consumatorului.

In cat timp primesc banii inapoi dupa returnarea produselor OK-Lux?

Rambursarea contravalorii produselor OK-Lux se realizeaza in maximum 14 zile lucratoare de la confirmarea receptionarii returului de catre magazin.

Pot returna produsele OK-Lux fara ambalajul original?

Returnarea produselor OK-Lux este acceptata chiar si fara ambalajul original, cu conditia ca acestea sa fie ambalate corespunzator pentru transport si manipulare.

Ce costuri implica returul produselor OK-Lux?

Costurile de transport pentru returul produselor OK-Lux sunt suportate de client si pot varia in functie de curierul ales si greutatea coletului.

Pot alege orice curier pentru a trimite returul OK-Lux?

Da, poti alege oricare dintre curierii parteneri woot.ro pentru trimiterea returului catre OK Lux.

12 Couriers available

Pick from the 12 trusted couriers for your return to OK Lux

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to OK Lux now

How to return to OK Lux on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick OK Lux from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
OK Lux

OK Lux offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the OK Lux return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to OK Lux now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now