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Returns to Parfimo -
fast, simple and with the AWB generated instantly

Start your return to Parfimo now
14 days
Return window
9
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Parfimo

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Oradea. You can send it with 9 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express and Sameday.

Parfimo return policy
  • 14 days
    Return period
  • Oradea
    City the parcel goes to
  • 9 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+3

Frequently asked questions

Care este termenul de garantie pentru produsele Parfimo?

Toate produsele Parfimo beneficiaza de o garantie standard de 24 de luni, conform legislatiei in vigoare.

Ce inseamna conflict cu contractul de cumparare la Parfimo?

Conflictul cu contractul de cumparare apare cand produsele nu corespund descrierii, nu functioneaza corespunzator sau prezinta defecte de fabricatie.

In cat timp se solutioneaza o reclamatie Parfimo?

Reclamatia este solutionata in maximum 30 de zile calendaristice de la inregistrare, cu informare prin email din partea Parfimo.

Cine plateste costul de retur in cazul unei reclamatii justificate?

In caz de reclamatie justificata, Parfimo suporta costul minim de returnare al coletului, corespunzator celei mai ieftine metode de transport disponibile.

Ce se intampla daca reclamatiile sunt nejustificate?

Daca reclamatia este respinsa, Parfimo ofera o justificare scrisa, iar costurile de transport si procesare raman in sarcina clientului.

9 Couriers available

Pick from the 9 trusted couriers for your return to Parfimo

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Parfimo now

How to return to Parfimo on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Parfimo from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Parfimo

Parfimo offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Parfimo return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Parfimo now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now