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Returns to Passofino -
fast, simple and with the AWB generated instantly

Start your return to Passofino now
30 days
Return window
10
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Passofino

You have 30 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Bucuresti. You can send it with 10 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express, Sameday and Sinapseria.

Passofino return policy
  • 30 days
    Return period
  • Bucuresti
    City the parcel goes to
  • 10 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+4

Frequently asked questions

Care este termenul de retur pentru produsele Passofino?

Produsele Passofino pot fi returnate in termen de 30 de zile calendaristice de la primirea coletului.

Se poate face schimb de marime la Passofino?

Da, prima schimbare de marime sau produs este gratuita, daca produsul este in stoc.

Exista conditii speciale pentru produsele aflate la promotii?

Produsele din promotia “Lichidare stoc” pot fi schimbate doar cu marimi sau produse aflate in aceeasi promotie, in limita stocului disponibil.

Cum se face rambursarea banilor pentru retur Passofino?

Dupa acceptarea returului, banii sunt returnati in contul IBAN specificat sau direct pe card, in maximum 14 zile lucratoare.

Cine suporta costul transportului pentru retur Passofino?

Costul returului este suportat de catre client.

Ce conditii trebuie sa respecte produsele pentru retur la Passofino?

Produsele returnate trebuie sa fie nepurtate, curate si, daca este posibil, in ambalajul original.

10 Couriers available

Pick from the 10 trusted couriers for your return to Passofino

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Passofino now

How to return to Passofino on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Passofino from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Passofino

Passofino offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Passofino return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Passofino now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now