Verified shop · official woot.ro partner

Returns to Produse Handmade -
fast, simple and with the AWB generated instantly

Start your return to Produse Handmade now
14 days
Return window
9
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Produse Handmade

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Blejesti. You can send it with 9 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express and Sameday.

Produse Handmade return policy
  • 14 days
    Return period
  • Blejesti
    City the parcel goes to
  • 9 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+3

Frequently asked questions

Care este termenul legal pentru returul unui colet ProduseHandmade.ro?

Produsele pot fi returnate in termen de 14 zile calendaristice de la primirea coletului, conform legislatiei in vigoare.

2. Ce conditii trebuie sa indeplineasca produsele pentru a fi acceptate la retur?

Produsele trebuie returnate in aceeasi stare in care au fost livrate, fara urme de folosire, defecte, lovituri, zgarieturi sau interventii neautorizate.

Unde se trimite coletul pentru retur?

Produsele se expediaza catre SC Csi Management And Research SRL, conform instructiunilor transmise prin e-mail la inregistrarea returului.

Cine suporta costul de transport pentru retur?

Costul de transport pentru retur este suportat de client, exceptand cazurile in care legislatia prevede altfel.

In cat timp se face rambursarea contravalorii produsului returnat?

Contravaloarea produselor returnate se restituie in maximum 14 zile calendaristice de la primirea coletului retur sau de la prezentarea dovezii ca acesta a fost expediat.

Cum se realizeaza rambursarea banilor in cazul unui retur?

Suma se ramburseaza prin transfer bancar in contul furnizat de client, fara comisioane suplimentare.

9 Couriers available

Pick from the 9 trusted couriers for your return to Produse Handmade

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Produse Handmade now

How to return to Produse Handmade on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Produse Handmade from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Produse Handmade

Produse Handmade offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Produse Handmade return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Produse Handmade now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now