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Returns to Pyra -
fast, simple and with the AWB generated instantly

Start your return to Pyra now
30 days
Return window
12
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Pyra

You have 30 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Balotesti. You can send it with 12 couriers: Cargus, DHL, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express, Sameday, Sinapseria and UPS.

Pyra return policy
  • 30 days
    Return period
  • Balotesti
    City the parcel goes to
  • 12 couriers
    To hand over the parcel
    CargusDHLDPDDragon Star CurierFan CourierFedEx+6

Frequently asked questions

Cum pot face retur la Pyra?

Returul Pyra se poate face prin curier, folosind platforma woot.ro pentru trimiterea coletului catre magazin.

Care este termenul de retur pentru produsele Pyra?

Termenul de retur pentru produsele Pyra este de 14 zile calendaristice, conform politicii de retur a magazinului.

Pot trimite returul Pyra direct de la adresa mea?

Returul Pyra poate fi trimis prin curier direct de la adresa indicata, fara a fi necesara deplasarea la un punct fizic.

Cum pot urmari coletul retur trimis catre Pyra?

Coletul retur poate fi verificat pe awb.woot.ro, folosind AWB-ul generat la trimiterea returului.

Ce conditii trebuie sa indeplineasca produsele pentru a putea fi returnate la Pyra?

Conditiile de returnare pentru produsele Pyra sunt stabilite de magazin si pot fi consultate in politica de retur, unde sunt prezentate toate informatiile necesare.

12 Couriers available

Pick from the 12 trusted couriers for your return to Pyra

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Pyra now

How to return to Pyra on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Pyra from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Pyra

Pyra offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Pyra return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Pyra now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now