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Returns to Renee -
fast, simple and with the AWB generated instantly

Start your return to Renee now
14 days
Return window
10
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to Renee

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Oradea. You can send it with 10 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express, Sameday and Sinapseria.

Renee return policy
  • 14 days
    Return period
  • Oradea
    City the parcel goes to
  • 10 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+4

Frequently asked questions

Care este termenul de drept de retur pentru produsele Renee?

Produsele Renee pot fi returnate în termen de 14 zile calendaristice de la primirea coletului, conform legislației și politicii magazinului.

Cum trimit retur colet Renee prin woot.ro?

Poți genera rapid un AWB retur în platformă, alegi curierul preferat și predai coletul la curier sau la un punct de expediere. Procesul durează doar câteva minute.

Ce condiții trebuie să respecte produsele returnate către Renee?

Articolele trebuie să fie în ambalajul original, fără urme de utilizare. Produsele de tip lenjerie intimă, costume de baie sau articole de igienă nu beneficiază de drept de retur.

În cât timp primesc rambursarea pentru retur comanda Renee?

Rambursarea banilor se face în maximum 14 zile, în același cont sau card folosit la plată ori în contul IBAN menționat la retur pentru comenzile achitate ramburs.

Cum urmăresc statusul coletului trimis retur către Renee?

AWB-ul generat pe woot.ro poate fi urmărit pe awb.woot.ro, unde vezi în timp real traseul coletului și confirmarea livrării către magazin.

10 Couriers available

Pick from the 10 trusted couriers for your return to Renee

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to Renee now

How to return to Renee on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick Renee from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
Renee

Renee offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the Renee return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to Renee now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now