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Returns to VGeneration -
fast, simple and with the AWB generated instantly

Start your return to VGeneration now
14 days
Return window
9
Couriers available
100%
Real-time tracking
2min
Time to fill in
Address
pre-filled
No time wasted
Orders
instantly
Parcel processed on the spot
Tracking
AWB
In real time
At a glance
Returns to VGeneration

You have 14 days to return the products, from when you receive the parcel. The parcel goes to the store return address in Bolintin-Deal. You can send it with 9 couriers: Cargus, DPD, Dragon Star Curier, Fan Courier, FedEx, GLS, Posta Romana, PTT Express and Sameday.

VGeneration return policy
  • 14 days
    Return period
  • Bolintin-Deal
    City the parcel goes to
  • 9 couriers
    To hand over the parcel
    CargusDPDDragon Star CurierFan CourierFedExGLS+3

Frequently asked questions

Care este termenul de retur Vgeneration?

Produsele pot fi returnate in termen de 14 zile calendaristice de la primirea coletului, conform legislatiei in vigoare.

Cum fac retur Vgeneration prin woot.ro?

Accesezi woot.ro, generezi AWB retur in cateva minute, ambalezi produsul in cutia originala sau una similara si predai coletul curierului. Acesta va fi livrat catre adresa Vgeneration din Bolintin-Deal.

Ce conditii trebuie sa respecte produsele pentru retur Vgeneration?

Produsele trebuie sa fie nepurtate, nedeteriorate, cu etichetele si elementele de autenticitate intacte. Nu sunt acceptate produse cu urme de uzura, ambalaj deteriorat, lenjerie intima sau costume de baie.

Cum se face rambursarea pentru retur Vgeneration?

Rambursarea se proceseaza prin transfer bancar in termen de 14 zile calendaristice de la primirea coletului retur. Pentru comenzile achitate cu cardul, suma va fi returnata direct in contul utilizat la achizitie.

Pot urmari coletul pentru retur Vgeneration?

Da, dupa generarea AWB-ului pe woot.ro poti urmari in timp real statusul returului pe awb.woot.ro.

9 Couriers available

Pick from the 9 trusted couriers for your return to VGeneration

Main benefits

01

Address pre-filled

No more time wasted looking up the shop details - the correct address is already there.

02

Lower prices

Sending returns through woot gets you shipping costs 30-50% lower than standard rates.

03

AWB generated instantly

You get the AWB straight to your email, ready to print and stick on the parcel.

Start your return to VGeneration now

How to return to VGeneration on woot.ro?

The whole process in just 3 simple steps

Step 1

You fill in the online form

You pick VGeneration from the list of shops. The return address is filled in automatically.

Step 2

You pick your preferred courier

You compare rates and delivery times, then select the option that suits you.

Step 3

You generate the AWB and hand over the parcel

You print the AWB generated instantly, stick it on the parcel and hand it to the courier.

Return policy
VGeneration

VGeneration offers an unlimited right of return, provided the products are in good condition,
undamaged and, where possible, in the original packaging.

By courier

Cost paid by the customer; on woot.ro you pick the courier and finish the process in 2 minutes.

Instant AWB Address pre-filled Tracking included

Quick packing tips

A few simple rules that make sure your return goes smoothly

  • Use the original packaging if you still have it
  • Include the VGeneration return form (if you have it)
  • Add extra protection for fragile items
  • Do not pick the "cash on delivery" option for a return - the money goes straight to your account

Start your return to VGeneration now

Fill in the form, pick the courier, print the AWB and hand over the parcel.
Finish in just 2 minutes on woot.ro.

Start your return now